Privacy Policy

Welcome to Wilkstone Law. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://wilkstonelaw.co.uk or contact us for legal services.

1. Who We Are

Wilkstone Law is a trading name of CJCH Legal Ltd, authorised and regulated by the Solicitors Regulation Authority (SRA) under SRA number 8009371. Our registered office is Williams House, 11-15 Columbus Walk, Cardiff, CF10 4BY. You can contact us at info@wilkstonelaw.co.uk or by calling 029 2100 0444.

2. Information We Collect

We may collect and process the following personal data about you:

• Your name, email address, and phone number when you submit an enquiry form
• Your IP address and browser information when you visit our website
• Information you provide when communicating with us about legal matters
• Website usage and analytics data to help us improve our services

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide legal advice and representation
• To manage our client relationships and legal files
• To comply with our legal and regulatory obligations as a law firm
• To improve the performance and content of our website
• To send you relevant legal updates where you have given consent

4. Legal Basis for Processing

We process your personal data under the following legal bases in accordance with UK GDPR:

• Contract: Where processing is necessary to provide legal services you have requested
• Legal obligation: Where we are required to process data to comply with our regulatory duties
• Legitimate interests: Where processing is necessary for our legitimate business interests
• Consent: Where you have given us explicit consent to process your data

5. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our website
• Preference cookies: Remember your settings and preferences

You can disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

6. Data Sharing

We do not sell your personal data to third parties. We may share your information with:

• Barristers, courts, and other legal professionals where necessary to conduct your case
• Our IT and software service providers who support our legal practice management systems
• Regulatory bodies such as the Solicitors Regulation Authority where required
• Law enforcement agencies where we are legally obliged to do so

7. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All staff at Wilkstone Law are trained in data protection and confidentiality obligations. However, no system is completely secure and we cannot guarantee the absolute security of your data.

8. How Long We Retain Your Data

We retain personal data in accordance with our legal and regulatory obligations. As a law firm regulated by the SRA, we are required to retain client files for a minimum of six years following the conclusion of a matter. After this period, data is securely destroyed. Website enquiry data is retained for a period of two years unless a client relationship is established.

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete data
• Right to erasure: You can request deletion of your data in certain circumstances
• Right to restrict processing: You can ask us to limit how we use your data
• Right to data portability: You can request your data in a structured, machine-readable format
• Right to object: You can object to processing based on legitimate interests

To exercise any of these rights, please contact us at info@wilkstonelaw.co.uk.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any website you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the date of the most recent revision. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@wilkstonelaw.co.uk
• Phone: 029 2100 0444
• Address: Williams House, 11-15 Columbus Walk, Cardiff, CF10 4BY

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled improperly.

Last Updated: May 2026